All items must be unworn, unwashed and in new condition with the original tags/packaging intact. Please ensure that all items are well-packaged, and all footwear boxes are protected with outer packaging. Any item(s) not received back in the condition in which it was shipped may be refused or subject to a restocking fee.
All additional costs related to online returns are the customer’s responsibility. A pre-paid shipping label will be issued to all authorized return/exchange requests — please allow several business days for your request to be processed. All return packages must be received back within a few days of the label issue date or may be subject to refusal. We reserve the right to refuse all unauthorized returns/exchanges.
Sequential orders are often indicative of bot activity and may be subject to a restocking fee. Any cancelled orders or refused shipments may be subject to a restocking fee, in addition to any shipping charges associated with the shipment.
All in-store pick up orders that have been left on-site at any of our store locations for longer than months may be subject to a restocking fee and products may be added back to inventory.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.